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  Definitions of Aging Services funded by the Area V Agency on Aging:

• Adult Protection Services Program:

The Adult Protection Service is intended to preserve the personal liberty and freedom of choice of all persons aged 18 or older who are vulnerable to abuse, neglect or exploitation; to prevent and/or alleviate conditions that result in abuse, neglect and/or exploitation; and to maintain vulnerable individuals? safely in their homes and communities to the extent appropriate. A vulnerable adult is an individual suffering from a physical or mental impairment that has affected his/her judgment or behavior to the extent that he/she lacks sufficient understanding or capacity to make, communicate or implement decisions regarding his/her person.
• Case Management Program:

The Area V Agency on Aging directly provides Case Management Services. Experienced case managers interview and assess each client and then utilize their management skills and their comprehensive knowledge of aging related issues, needs, and community resources to develop an individualized Supportive Services Plan. Continuing clients are periodically reassessed and their Supportive Service Plans modified as appropriate. Case Management is designed to enable elderly persons who can no longer manage entirely independently to access supports they need to remain in their own homes with a high quality of life for as long as possible.
• Health Promotion:

Health screenings, exercise programs, informational events such as health fairs and health presentations to senior groups are under the broad service area called Health Promotion.
• Homemaker:

The Homemaker program provides frail elderly clients with needed assistance to accomplish necessary housekeeping tasks such as laundry, meal preparation and vacuuming, thus enabling their continuing ability to live independently at home.
• Information and Assistance:

Information and Assistance (I&A) Services serve as a first contact and point of entry into Idaho?s Aging Network of services and resources for older adults and family caregivers. Easy access to services from a single source of information has been identified as a priority to assure that vulnerable populations can easily obtain needed services.
• Legal Assistance:

This service provides legal advice, counseling, or representation by an attorney or other person acting under the supervision of an attorney, for older individuals with economic or social needs.
• Medication Management:

The Medication Management program provides for group and individual education and individual assistance with understanding and managing a medication schedule.
• National Family Caregiver Support Program (NFCSP):

There are two groups who are eligible to receive services under this program: (1) family caregivers taking care of an elderly person 60 years of age or older, and (2) grandparents and other relatives aged 55 years or older who are caring for a "child" (an individual who is not more than 18 years of age or who is an individual with a disability).

NFCSP services available to these families are:


1. Public Information services;
2. Access Assistance;
3. Counseling, Support Groups and Caregiver Training to help caregivers make decisions, resolve problems, and develop the skills needed to care for their loved one;
4. Respite to provide caregivers with a break from their care-giving responsibilities; and
5. Supplemental Services that can help modify a home, provide supplies necessary to assist the individual, and offer support to the caregiver.
• Nutrition Program:

The goal of the Senior Nutrition Program is to provide seniors with an opportunity to socialize and participate in their community, decrease isolation, improve nutritional intake, and access supportive services that enhance their quality of life and overall health.

The Program provides two separate but related services: Congregate Meals and Home-Delivered Meals. Congregate Meals are served in group settings, most often at senior centers, but also occasionally at meal sites located in churches or schools. Home-Delivered Meals are delivered to eligible individuals who are homebound due to frailty or illness, or who, for some other reason are unable to prepare a nutritious meal for themselves.

• Ombudsman:

The Long-Term Care Ombudsman Program protects the health, safety, welfare, and rights of individuals who are over age 60 and reside in nursing homes and assisted living facilities. In addition, Ombudsmen may investigate complaints from anyone over 60 receiving long-term care services in the community.

Ombudsmen also provide public information and training on aging issues.

In order to meet the growing demand for ombudsman services, in recent years a Volunteer Ombudsman Program has been developed and now operates in Idaho. Volunteer Ombudsmen receive many hours of intensive training and preparation. Their dedicated efforts are crucial in enabling the Ombudsman Program to achieve its mandate of monitoring the wellbeing of residents in the many long-term care and assisted living facilities throughout the state.

• Outreach:

The Outreach program targets, identifies and informs older persons in the community who are not receiving services or benefits, but may need in order to remain independent and at home.
• Respite:

The Respite program provides to full-time caregivers of homebound persons much needed occasional breaks from their care-giving responsibilities.
• Senior Medicare Patrol:

The Senior Medicare Patrol is a service which ensures that persons on Medicare are informed about issues of Medicare fraud and abuse. The SMP Project performs outreach to Hispanic/Latino Idahoans living in southeast Idaho and to the Fort Hall Shoshone-Bannock Indian Reservation.
• Senior Medicare Patrol:

The Transportation program provides transport for Idaho seniors with health or functional limitations which curtail their ability to drive. The program provides transportation for (1) life-sustaining trips such as medical visits, shopping, banking and employment; and (2) quality of life trips which include recreational and social trips, community outings, and visits with family to reduce isolation and increase physical and social activity.